This Privacy Policy applies to all websites and platforms operated by Atout-Box, a company registered with the Montpellier Trade and Companies Register under number B 521 777 623, with its registered office located at 55 AVENUE CLEMENT ADER, 34170 CASTELNAU-LE-LEZ, represented by Jean-Baptiste Bertrand in his capacity as Director (hereinafter “the Company ” or “Atout Box ”), and in particular the website accessible at the URL: https://jbbertrand-dev-atoutbox.pf21.wpserveur.net/ (hereinafter “the Site”).
The Company offers various services via the Site as presented in the General Terms and Conditions of Sale (hereinafter referred to as "the Services").
The Company, mindful of the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its customers, has implemented a policy covering all of these processing operations, the purposes for which they are carried out, and the means of action available to individuals so that they can best exercise their rights.
Atout Box undertakes to implement appropriate measures for the protection, confidentiality, and security of Personal Data in accordance with the regulations in force in France and the European Union, in particular the General Data Protection Regulation EU 2016/679 of April 27, 2016, and the national laws taken for its application.
For any additional information on the protection of personal data, please consult the website: https://www.cnil.fr/
Atout Box invites you to read this Policy carefully to understand how Personal Data is processed.
In any event, we undertake to respect the following two (2) essential principles:
- the individual remains in control of their personal data;
- data is processed in a transparent, confidential, and secure manner.
1. Identity of the data controller
Atout-Box, registered in the Montpellier Trade and Companies Register under number B 521 777 623, with registered office at 55 AVENUE CLEMENT ADER, 34170 CASTELNAU-LE-LEZ.
Atout Box acts as the Data Controller for the following activities:
- Online store management
- Newsletter management
- Management of contact requests
- Management of online estimates
- Managing callback requests
- Cookie management
2. Contact details of our DPO
Our Data Protection Officer (hereinafter referred to as "DPO") is available to answer all requests, including those relating to the exercise of your rights, concerning your personal data.
You can contact them:
By email at the following address: dpo@atout-box.fr
Or by post: 55 AVENUE CLEMENT ADER, 34170 CASTELNAU-LE-LEZ
3. Data collection & origin
Through the website, Atout-Box and its partners process personal data concerning you. We consider that this data comes directly from you.
In all cases, you are informed of the purposes for which your data is collected by us via the various online data collection forms or via our Cookie Policy below.
Your personal data collected by Atout Box is processed in accordance with the purposes stated during collection, in compliance with the GDPR and the guidelines of the CNIL.
4. Processing purposes and legal bases
Below you will find details of activities relating to the processing of your information.
4.1. Online store management
When you provide us with your personal data as part of this activity, it will be processed to accomplish the following objectives:
- Online payment management
- Management of order collection in store
- Online order taking
This processing is necessary for the execution of the contract concluded or in the process of being concluded between Atout Box and yourself.
4.2. Newsletter management
When you provide us with your personal data as part of this activity, it will be processed to accomplish the following objectives:
- Sending customer newsletters
- Sending newsletters to prospects
- Managing newsletter subscriptions
The processing is based on your consent.
4.3. Managing contact requests
When you provide us with your personal data as part of this activity, it will be processed to accomplish the following objectives:
- Contacting individuals
- Responding to requests received via the website form
The processing is based on the consent of the individuals concerned.
4.4. Online quote management
When you provide us with your personal data as part of this activity, it will be processed to accomplish the following objectives:
- Creating and maintaining relationships with prospects and customers
- Generating a price estimate
Legal basis: The processing is based on the consent of the individuals concerned.
4.5. Management of call-back requests
When you provide us with your personal data as part of this activity, it will be processed to accomplish the following objectives:
- Forwarding call requests to the appropriate staff
Legal basis: The processing is based on the consent of the individuals concerned.
4.6. Cookies
The execution of operations relating to this processing covers the following objectives:
- Website navigation tracking;
- Audience measurement;
- Carrying out or facilitating the transmission of communication via an electronic communications network;
- Providing an information society service expressly requested by the subscriber or user.
The "universal analytics" data is collected via IP addresses by Google Analytics. This allows us to measure the Site's audience, consultations, and any errors in order to improve the browsing experience.
This processing is based on legitimate interest for functional cookies, and on the consent of the individuals concerned for others.
5. Category of data collected
You can consult the details of your personal data that we may process within the framework of the processing presented above. (The mandatory or optional nature of the personal data collected and the possible consequences of a failure to respond are indicated during their collection on the associated forms.)
Please note: the lists of data provided below are not intended to be exhaustive and are primarily intended to inform you about the categories of data that Atout Box may process.
You provide us with some of this data when:
- You fill out the contact and registration forms on the Site;
- You use the various means of contact available on the Site (telephone, email, chat);
- You browse the Site;
- You use the Services.
5.1. Data collected for processing: Online store management
Financial information: Card Verification Code (CVC), Card expiration date, Payment method, Bank card number (encrypted), Payment status (accepted/refused)
Identity information: Personal address, Personal email, Birth name, Usual or married name, Comments and wishes expressed, First name, Private landline telephone, Private mobile telephone
Professional life information: Company address, Professional email, Company name, Professional telephone number
Service information: Agency chosen for order pickup, Purchase date, Customer's purchase details, Amounts spent, Order status
5.2. Data collected for processing: Newsletter management
Identity information: Personal email, Birth name, Usual or married name, First name
Professional life information: Professional email
5.3. Data collected for processing: Management of contact requests
Information from non-commercial communication materials: Communication content, Information exchanges
Identity information: Personal email, Last name, First name, Private mobile telephone
Professional life information: Professional email, Name of the affiliated organization, Professional telephone number
5.4. Data collected for processing: Management of online estimates
Information from communication materials: Preferred method of communication
Identity information: Personal email, Last name, First name, Personal situation, Private mobile telephone
Professional life information: Professional email, Professional telephone number
Service information: Storage location (geographical location), Storage volume
5.5. Data collected for processing: Management of call-back requests
Identity information: Last name, First name, Private landline telephone, Private mobile telephone
Professional life information: Professional telephone number
5.6. Data collected for processing: Cookie management
Electronic information : IP addresses, MAC addresses, History of pages visited
6. Recipients
The recipients of your data are primarily ourselves, for processing your orders and managing the customer relationship. More specifically, the internal recipients are: the operations team, the IT team, and the communications team.
Other recipients of your personal data are, where applicable, our third-party service providers and third-party platforms.
The other organizations that may have access to your data are:
- Where applicable, the relevant jurisdictions, mediators, accountants, auditors, lawyers, bailiffs, debt collection companies;
- Third parties who may place cookies on your devices (computers, tablets, mobile phones, etc.) when you consent to it (for more details, please see our Cookie Policy below);
Your personal data is not communicated, exchanged, sold, or rented without your express prior consent in accordance with the applicable laws and regulations.
7. Retention period
We do not keep your personal data for longer than is necessary for the purpose for which it is collected, as described in Article 4 of this Policy, and if necessary, increased by the statutory limitation periods.
You can check the retention periods applied to the processing that concerns you by sending a request to our Data Protection Officer by email to dpo@atout-box.fr.
8. Data transfers outside the European Union
In some cases, your personal information will be saved on servers located outside the EEA.
This is particularly the case when we transfer information to some of our partners, especially via cookies to Google, which may store it on servers in the United States. We have ensured that standard contractual clauses approved by the European Union Commission are in place to contractually bind the security obligations and measures provided for by the GDPR, as provided for in Article 46.
You can request access to the documents ensuring the presence of appropriate guarantees by sending a request to our Data Protection Officer by email to dpo@atout-box.fr.
9. Social networks
When you visit us on social networks, they may process personal data about you using their cookies. We do not control these cookies on social networks. Furthermore, we are unable to access your accounts unless you do so through a positive action. Please refer to the privacy policies of the social networks concerned for information on their use of your personal data.
10. Security and confidentiality of personal data
Atout Box complies with the GDPR and the French Data Protection Act regarding the security and confidentiality of your data.
We implement all the necessary technical and organizational measures to ensure the security of our personal data processing and the confidentiality of the data we collect.
As such, we take all necessary precautions, with regard to the nature of the data and the risks presented by the processing, to preserve its security and, in particular, to prevent the data from being distorted, damaged, or accessed by unauthorized third parties (physical protection of premises, secure https protocol, logging and traceability of connections to software deployed internally).
11. Your rights regarding your personal data
In accordance with the French Data Protection Act and the GDPR, you have the following rights:
- Right to information on the processing of Personal Data
Atout Box is committed to making its best efforts to deliver concise, transparent, and accessible information on the conditions of processing your Personal Data.
- Right of access to Personal Data
You can access your Personal Data being processed by Atout Box and have the right to receive a copy in electronic form (for any additional copy, Atout Box will be entitled to require payment of fees based on the administrative costs incurred).
- Right to erasure ('right to be forgotten') and rectification of Personal Data
You have the right to request the erasure and/or rectification of Personal Data concerning you when it is inaccurate or obsolete.
It is specified that Atout Box may retain certain Personal Data when required by law or in the event of a legitimate reason. It is possible that if your personal data is deleted following your request and before the expiry of the valid retention period, this may prevent us from providing you with the services you expect from us.
You may object at any time, for legitimate reasons, to the reuse of your Personal Data for processing other than that notified, except in the event of Atout Box fulfilling one of its legal obligations. We would like to emphasize this right, which concerns you more specifically as professionals, when you no longer wish to receive commercial information from us.
- Right to restriction of processing of Personal Data
You have the right to request that the processing of your Personal Data be limited to what is necessary. This right only applies:
- if you dispute the accuracy of your Personal Data;
- if you can establish that the processing of your Personal Data is unlawful and request a restriction of their use rather than erasure;
- if Atout Box no longer needs your Personal Data but you still need it for the establishment, exercise or defense of legal claims;
- if you object to processing based on a legitimate interest that we pursue as a data controller, having confirmed that the legitimate interests pursued by us override your own.
- Right to lodge a complaint with a supervisory authority
If you believe that the efforts implemented by Atout Box to preserve the confidentiality of Personal Data do not guarantee respect for your rights, you have the option of lodging a complaint with the competent supervisory authority (CNIL or any other authority mentioned on the list available from the European Commission).
You can exercise all of your aforementioned rights by emailing our data protection officer at dpo@atout-box.fr.
12. Minors
The Atout Box website is not intended for minors. Atout Box does not intentionally collect personal data from minors under the age of 15.
13. Modification of this policy
The information and verification of the website were carried out by https://blockproof.fr on 19/06/2024.
Atout Box reserves the right to make changes to this Policy at any time in order to comply with legislative and regulatory developments and/or to improve it.
In the event of modification, a new version will be updated and put online with the date of "Last updated".
14. Cookies
"Cookies" are small text files of limited size that allow us to recognize your computer, tablet, or mobile phone in order to personalize the services we offer you.
To better explain the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Website, their name, their purpose, and their retention period:
Google Analytics:
Google Analytics is a web analytics service from Google. Several cookies are set by this service. We use this service to identify user interactions with our website in order to improve functionality and user-friendliness, which will result in a better user experience. This service does not allow us to identify individual users or computers; we only have aggregated data.
| Cookie name |
Expiration |
| utma |
After 2 years |
| utmb |
At the end of the session or after 30 minutes |
| utmc |
At the end of the session |
| utmv |
After 2 years |
| utmz |
After 6 months |
Google Adwords:
When you click on an advertisement presented by Google, Google installs a third-party cookie on your computer. The website being advertised can then use this cookie to send analytical information regarding the actions taken on it. This allows us to track the performance of different marketing activities.
| Cookie name |
Expiration |
| Conversion (googleadservices.com) |
After 30 days |
Remarketing:
We use Google Remarketing technology on our website. This technology allows us to display advertisements on the Google Display Network to people who have shown an interest in our website in the past. We believe that these types of personalized advertisements are more interesting to Internet users than advertisements without prior connection. The display of these types of advertisements is based on cookie technology and an analysis of previous usage.
Microsoft AdCenter:
Microsoft AdCenter When you click on an advertisement presented by Microsoft AdCenter, Microsoft installs a third-party cookie on your computer. The website being advertised can then use this cookie to send analytical information regarding the actions taken on it. This allows us to track the performance of different marketing activities.
| Cookie name |
Expiration |
| MSConv (r.msn.com) |
After 45 days |
| MSAnalytics (r.msn.com) |
After 45 days |
Facebook:
When you click on an advertisement presented by Facebook, Facebook installs third-party cookies on your computer. The website being advertised can use these cookies to track and optimize the performance of our marketing activities on Facebook.
| Cookie name |
Expiration |
| - |
After 2 years |
Bing Ads:
When you click on an advertisement presented by Bing, Bing installs third-party cookies on your computer. The website being advertised can use these cookies to track and optimize the performance of our marketing activities on Bing. Any information collected remains anonymous and cannot be used to identify you.
| Cookie name |
Expiration |
| - |
After 18 months |
Click here to change your cookie preferences.
Most internet browsers are configured by default to allow cookies to be stored. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected depending on their source.
Each web browser offers its own settings for managing cookies. To learn how to modify your cookie preferences, you will find below the links to the necessary help to access your browser's menu provided for this purpose:
Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/11.0/mac/10.13
For more information on cookie control tools, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
For any questions or further information regarding this cookie policy, please contact us at the following address: dpo@atout-box.fr.
15. Applicable Law
These terms of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, subject to a specific attribution of jurisdiction arising from a particular law or regulation.
