Terms and Conditions for Merchandise Atout-Box

1. Fields of application

1.1 These General Terms and Conditions of Sale apply to any order placed on the website https://www.atout-box.fr on behalf of SAS ATOUT-BOX CASTELNAU, registered with the Montpellier Trade and Companies Register (RCS), with SIREN number 521777623, and located at 55 avenue Clément Ader, 34170 Castelnau Le Lez.

1.2 Atout-Box.fr reserves the right to amend or modify these General Terms and Conditions of Sale at any time. In the event of a modification, the General Terms and Conditions in effect on the date of the order will apply to each order.

2. Object

2.1. Our sales are subject to the present terms and conditions. Any order sent by the purchaser implies acceptance without restriction or reservation of these general conditions of sale. In addition, the purpose of these general terms and conditions of sale is to inform any potential buyer of the conditions under which the seller proceeds with the sale and delivery of the products ordered. The mere fact that the purchaser clicks on an icon to view these general terms and conditions of sale and to order a product, shall constitute irrevocable and definitive consent by the customer to all the provisions contained in the general terms and conditions of sale.

3. Forming an order

3.1 Orders placed via the website are binding on the purchaser as soon as the purchaser accepts the order on the website.

3.2 In accordance with Article L.111-1 of the Consumer Code, the database on the website www.atout-box.fr allows the Customer, prior to entering into the contract, to review the essential characteristics of the product they wish to order.

The Customer selects a product from among various categories of moving products. The products offered on the website www.atout-box.fr are described and presented as accurately as possible. Once the Customer has submitted their order, they are deemed to have accepted, with full knowledge of the facts and without reservation: the prices and quantities ordered.

4. Awards

4.1 the prices indicated on the site are inclusive of all taxes

4.2 The selling prices of products are those in force at the time the order is registered.

5. Payment

5.1 Payment is processed on the secure banking server of our partner, Paybox. This means that none of your banking information is transmitted through the website www.atout-box.fr. The banking payment process is completely secure. Your order will be registered and confirmed as soon as the bank accepts the payment.

6. Product selection and advice

6.1 The Customer, having reviewed the products described and sold by the online store www.atout-box.fr, has selected the products included in the order at his or her own discretion and based on his or her own determined needs. Furthermore, since the Customer is the only one familiar with the other products he or she uses, he or she alone is responsible for determining whether the ordered products are compatible with those he or she already uses.

7. Delivery, acceptance

7.1 The site does not allow home delivery or delivery to a relay point. You must systematically collect your goods from the center concerned.

8. Withdrawal

8.1 In accordance with the law, the customer may withdraw from this contract within 14 days. This period expires 15 days after online payment of your order.

8.2 To exercise the right of withdrawal, the customer must notify Atout-Box of their decision to withdraw by means of an unambiguous statement sent by mail or email. The customer may also use the model withdrawal form on the last page of these General Terms and Conditions of Sale. If the customer withdraws within the specified time limit, Atout-Box will refund the amount paid at the time of the order.

8.3 In order to withdraw and receive a refund, the customer must return the products ordered, without undue delay and, in any event, no later than fourteen days after you have informed us of your decision to withdraw. This deadline is deemed to have been met if you return the goods before the fourteen-day period has expired.

8.4 In order to retract and receive a refund, the customer must return the products ordered, in their original condition and in their original packaging. You are only liable for the depreciation of the good resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the good.

9. Jurisdiction

9.1 Any dispute with a non-professional Customer, the object, cause or occasion of which is the present contract, shall be brought before the Tribunal d'Instance or Tribunal de Commerce chosen by the Customer.

9.2 Any dispute with a professional Customer, the subject, cause or occasion of which is the present contract, shall be brought before the Tribunal d'Instance or Tribunal de Commerce in whose jurisdiction the Building is located.

10. Data access and rectification

10.1 In accordance with Article 27 of the “Data Protection Act” of January 6, 1978, the Customer has the right to access and correct personal data held by the website www.atout-box.fr.

11. Mediation

17.1 In accordance with article L 612.-1 of the consumer code, within a period of one year from the date of their written complaint, the consumer, subject to article L.152-2 of the consumer code, has the option of submitting a request for amicable resolution by mediation to SAS MEDIATION SOLUTION 222, chemin de la bergerie 01800 St Jean de Niost. Website: https://www.sasmediationsolution-conso.fr . Email: contact@sasmediationsolution-conso.fr