Atout-Box® merchandising terms and conditions

1. Fields of application

1.1 These general terms and conditions of sale apply to all orders placed on the website https://www.atout-box.fr on behalf of SAS ATOUT-BOX CASTELNAU, registered with the Montpellier Trade and Companies Register, with SIREN number 521777623 and domiciled at 55 avenue Clément Ader 34170 Castelnau Lez.

1.2 Atout-Box.fr reserves the right to adapt or modify these terms and conditions of sale at any time. In the event of modification, the general terms and conditions in force on the day of the order will be applied to each order.

2. Object

2.1. Our sales are subject to the present terms and conditions. Any order sent by the purchaser implies acceptance without restriction or reservation of these general conditions of sale. In addition, the purpose of these general terms and conditions of sale is to inform any potential buyer of the conditions under which the seller proceeds with the sale and delivery of the products ordered. The mere fact that the purchaser clicks on an icon to view these general terms and conditions of sale and to order a product, shall constitute irrevocable and definitive consent by the customer to all the provisions contained in the general terms and conditions of sale.

3. Forming an order

3.1 Orders placed via the website are binding on the purchaser as soon as the purchaser accepts the order on the website.

3.2 In accordance with article L.111-1 of the French Consumer Code, the database of the website www.atout-box.fr enables the Customer to know the essential characteristics of the product he/she wishes to order, prior to the conclusion of the contract.

The Customer chooses a product from various categories of moving products. The products offered on the www.atout-box.fr website are described and presented as accurately as possible. Once the Customer has registered his/her order, he/she is considered to have accepted, with full knowledge of the facts and without reservation: The prices and quantities ordered.

4. Awards

4.1 the prices indicated on the site are inclusive of all taxes

4.2 The selling prices of products are those in force at the time the order is registered.

5. Payment

5.1 Payment is made on the secure bank server of our partner Paybox. This means that no banking information concerning you is transmitted via the www.atout-box.fr website. Bank payment is perfectly secure. Your order will be registered and validated as soon as the bank accepts your payment.

6. Product selection and advice

6.1 The Customer, having familiarized himself/herself with the products characterized and marketed by: la boutique www.atout-box.fr has, under his/her own responsibility and according to his/her needs as determined by him/her, made his/her choice of the products which are the subject of his/her order. In addition, the Customer is the sole judge of the compatibility of the products ordered with those used by him/her, as he/she alone knows the other products he/she uses.

7. Delivery, acceptance

7.1 The site does not allow home delivery or delivery to a relay point. You must systematically collect your goods from the center concerned.

8. Withdrawal

8.1 In accordance with the law, the customer may withdraw from this contract within 14 days. This period expires 15 days after online payment of your order.

8.2 To exercise the right of withdrawal, the customer must notify Atout-Box of his decision to withdraw by means of an unambiguous statement by post or e-mail. The customer may also use the model withdrawal form on the last page of these general terms and conditions. If the customer withdraws within the specified period, Atout-Box will refund the amount paid for the order.

8.3 In order to withdraw and receive a refund, the customer must return the products ordered, without undue delay and, in any event, no later than fourteen days after you have informed us of your decision to withdraw. This deadline is deemed to have been met if you return the goods before the fourteen-day period has expired.

8.4 In order to retract and receive a refund, the customer must return the products ordered, in their original condition and in their original packaging. You are only liable for the depreciation of the good resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the good.

9. Jurisdiction

9.1 Any dispute with a non-professional Customer, the object, cause or occasion of which is the present contract, shall be brought before the Tribunal d'Instance or Tribunal de Commerce chosen by the Customer.

9.2 Any dispute with a professional Customer, the subject, cause or occasion of which is the present contract, shall be brought before the Tribunal d'Instance or Tribunal de Commerce in whose jurisdiction the Building is located.

10. Data access and rectification

10.1 In accordance with the French Data Protection Act of 06/01/1978, article 27, the Customer has the right to access and rectify any personal data held by the www.atout-box.fr website.

11. Mediation

17.1 In accordance with article L 612.-1 of the consumer code, within a period of one year from the date of their written complaint, the consumer, subject to article L.152-2 of the consumer code, has the option of submitting a request for amicable resolution by mediation to SAS MEDIATION SOLUTION 222, chemin de la bergerie 01800 St Jean de Niost. Website: https://www.sasmediationsolution-conso.fr . Email: contact@sasmediationsolution-conso.fr